The COVID-19 pandemic and subsequent shift to working from home have brought about numerous technological disruptions, many centered around how organizations deliver IT services to their workforce. Technologies that were dabbled in before, like videoconferencing, have suddenly become standard practice.
Such is the case with Virtual Desktop Infrastructure (VDI), also known as desktop virtualization or thin-client computing. Led by vendors such as Citrix, Microsoft, Cisco, and VMware, it has been around for decades and hasn’t changed much in that time. But with companies’ entire workforces now connecting to corporate networks from home, sometimes without a company-issued laptop with a VPN and all the necessary settings for secure access, VDI is getting a second look.